Enterprise

A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals that 40% of businesses experience difficulty creating an integrated, 360-degree view of the customer from CRM/customer experience (CX) technology data. In April 2021, Capgemini, Salesforce, and MuleSoft commissioned Forrester to explore the central needs of modern customer experience and common challenges brands looking to

Only a handful of the U.K.’s scaling startups are getting the most out of their software subscriptions, according to research from SaaS management software provider Cledara. The report, which surveyed 251 finance managers, IT managers, and executive leaders at U.K. firms with 20-500 employees, revealed that just 14% of respondents think all of their SaaS

The pandemic’s work-from-home era made a lot of people rethink their careers, resulting in what’s been called the “Great Resignation.” Adopting a lean development approach can greatly benefit companies struggling to retain talent during this time, as well as make life more fulfilling for developers. A “lean” concept is all about reducing waste; when applied

Join gaming leaders online at GamesBeat Summit Next this upcoming November 9-10. Learn more about what comes next.  Verizon Communications — ranked 20 in the Fortune 500 list with the latest reported revenue of more than $128 billion — has made its private mobile edge computing solution with AWS Outposts available for enterprise clients in

To meet a coming wave of hyper-automation, IT organizations need to do a better job of partnering with professionals outside of IT to automate business processes and data integration, according to research firm Gartner. Gartner defines hyper-automation as “a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many businesses and

Enterprise “data observability” is a hot space right now. Over the past couple of months, investors have pumped $200 million into each of Cribl and Grafana Labs, two data observability startups, and lesser amounts into related companies like Acceldata and DeepFactor. What’s behind this frenzy? Well, enterprise data systems are like a busy family household. From room to room,

Microsoft today announced that it acquired Clear Software, a Zionsville, Indiana-based startup developing enterprise software automation technologies. In a blog post, Microsoft partner general manager Stephen Siciliano said that Clear’s solutions will “make it a more seamless experience” to use Microsoft’s Power Apps and Power Automate platforms to build automations for systems such as SAP

Quantum computing has hit the radar of technical leaders, because of the huge efficiency it offers at scale. It will take years to develop for most applications, however, even as it makes limited progress in the near term in highly specialized fields of materials science and cryptography. Quantum methods are gaining more rapid attention, however,

A multi-party breach creates 26 times more financial damage than the damage that can be caused by even the worst single-party breach, according to a new report from Mastercard company RiskRecon and Cyentia Institute. The study, “Ripples Across the Risk Surface,” quantifies how a multi-party data breach impacts numerous organizations in today’s interconnected digital world.

Deloitte today released the fourth edition of its State of AI in the Enterprise report, which surveyed 2,857 business decision-makers between March and May 2021 about their perception of AI technologies. Few organizations claim to be completely AI-powered, the responses show, but a significant percentage are beginning to adopt practices that could get them there.

With more organizations embracing the cloud for operations, simplifying multicloud networking is key to empowering cloud operations. Prosimo, an application experience infrastructure (AXI) company that delivers simplified multicloud infrastructure for distributed enterprise cloud journeys, recently released advanced features for App Transit, what it calls the industry’s only infrastructure for cloud environments that gives enterprises autonomous

Former U.S. Department of Homeland Security cybersecurity leader Christopher Krebs laughed off the question without comment at the IT Symposium hosted by research firm Gartner this week: “How would you prefer to be fired, in-person or via Twitter?” Krebs was famously fired by Donald Trump for disagreeing with claims of election fraud following the 2020

In September, the U.S. saw a 21% increase in the number of employees returning to work compared to August, according to the latest data from workplace management platform Robin. Above: The U.S. and North America saw major gains in employees returning to office in September 2021. The Delta variant surge pushed many organizations to re-evaluate

Rossum Ltd., a platform used by enterprises to automatically process and “understand” all their inbound documents, has raised $100 million in a series A round of funding. Sources say that Rossum is now valued at somewhere between $500 million and $1 billion. Some 550 billion invoices alone change hands globally each year, spanning all manner

The technology world tends to take electricity for granted, a commodity that simply flows from the wall. But behind the sockets and wires, a quiet revolution has been transforming how the world generates and delivers electricity. The old model of a single large plant is being replaced by a complex network of smaller generators and

Join gaming leaders online at GamesBeat Summit Next this upcoming November 9-10. Learn more about what comes next.  Instacart today announced that it acquired Caper AI, a startup developing technologies to automate brick-and-mortar checkout experiences, for approximately $350 million in cash and stock. With the purchase, Instacart says that it aims to help retailers “unify

Join gaming leaders online at GamesBeat Summit Next this upcoming November 9-10. Learn more about what comes next.  IoT product provider Zyter has partnered with Juganu, a technology company providing solutions for the professional lighting market, to weave advanced lighting tech into smart cities. Zyter’s IoT platform breaks down information by integrating and consolidating data

Artificial intelligence and machine learning pioneers are rapidly expanding on techniques that were originally designed for natural language processing and translation to other domains, including critical infrastructure and the genetic language of life. This was reported in the 2021 edition of the State of AI Report by investors Nathan Benaich of Air Street Capital and

Join gaming leaders online at GamesBeat Summit Next this upcoming November 9-10. Learn more about what comes next.  Let the OSS Enterprise newsletter guide your open source journey! Sign up here. CallMiner, a call analytics provider based in Waltham, Massachusetts, today announced that it has acquired audio and screen capture platform OrecX for an undisclosed sum. CallMiner says that by purchasing

Record levels of ransomware, supply chain attacks, and breaches of various types are motivating organizations to prioritize “zero trust” security in 2021. Zero trust is a strategic initiative that helps prevent successful data breaches by eliminating the concept of trust from an organization’s network architecture. Zero trust is not about making a system trusted; it

Join gaming leaders online at GamesBeat Summit Next this upcoming November 9-10. Learn more about what comes next.  Groove, an automation-driven sales enablement platform, today announced that it closed a $45 million series B round led by Viking Global Investors with participation from Capital One Ventures, Level Equity, Quest Venture Partners, and Uncork Capita. The

Open-source software (OSS) has won over the tech industry, a reality dramatically demonstrated by Microsoft’s evolution. When open source first emerged as a trend in 1998, Microsoft responded with hostility. By 2018, the company had changed directions completely and acquired GitHub, the leading platform for developing open source software. If you can’t beat ‘em, join

If someone were to select three terms that represent the frontier of IT in 2021, they might choose: automation, automation, automation. Others might select user experience (UX), AI, edge computing, CloudOps workflows, or DevOps. They’re all legitimate, but the common denominator is automation because each relies to some extent on automated processes. One would think

It’s been a hot, hot year in the world of data, machine learning, and AI. Just when you thought it couldn’t grow any more explosively, the data/AI landscape just did: the rapid pace of company creation, exciting new product and project launches, a deluge of VC financings, unicorn creation, IPOs, etc. It has also been

The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agility. Register now! AI-powered relevance platform Coveo today announced that it acquired Qubit, a leader in AI-powered personalization technology for merchandising teams. The acquisition expands Coveo’s ability to use AI to power engaging experiences across commerce, service, support, and digital workplace solutions, and

This week, Microsoft and Nvidia announced that they trained what they claim is one of the largest and most capable AI language models to date: Megatron-Turing Natural Language Generation (MT-NLP). MT-NLP contains 530 billion parameters — the parts of the model learned from historical data — and achieves leading accuracy in a broad set of

Organizations across industries are making diversity, equity, and inclusion (DEI) a priority — with 79% planning to allocate more budget and resources in 2022. While devoting more dollars and resources is a positive step, that’s just one factor in creating an enduring culture of DEI. Above: 89% of organizations have a formal DEI strategy, but

This article is part of a Technology and Innovation Insights series paid for by Samsung.  Similar to the relationship between an engine and oil, data and artificial intelligence (AI) are symbiotic. Data fuels AI, and AI helps us to understand the data available to us. Data and AI are two of the biggest topics in

Presented by Field Effect Hybrid work environments create new cyber risks, no matter the size of your business — especially with a spike in cybercrime. Join this VB Live event to learn about the new risks, and how to effectively protect your networks, cloud services, and endpoints. Reserve your spot here for free. The pandemic proved that a hybrid work environment is a tremendous boost for employee wellness and productivity — but it’s also

Elastic has announced plans to acquire Optimyze, the company behind the continuous profiling platform Prodfiler. Terms of the deal were not disclosed. The news follows less than two months after Elastic, the company behind the Elasticsearch big data analytics and search engine, acquired two cloud security companies called Cmd and Build.Security. With Optimyze under its