Month: December 2020

When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Papercup, a U.K.-based startup developing speech translation technology for video creators, has raised $10.5 million in venture funding. The company says the funds will be put toward
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SpaceX’s Starship prototype exploded while attempting to land on Wednesday after an otherwise successful test launch from the company’s rocket facility in Boca Chica, Texas, live video of the flight showed. The Starship rocket destroyed in the accident was a 16-story-tall prototype for the heavy-lift launch vehicle being developed by billionaire entrepreneur Elon Musk’s private
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Brian Chesky, chief executive officer and co-founder of Airbnb Inc., speaks during an Economic Club of New York luncheon at the New York Stock Exchange (NYSE) in New York, U.S., on Monday, March 13, 2017. Michael Nagle | Bloomberg | Getty Images Airbnb, the company that allows users to book short-term rentals and experiences while
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Thanks largely to the COVID-19 pandemic, digital collaboration tools became critically important to enterprises and small businesses in 2020, with multi-person video chats and team messaging apps becoming mandatory as offices moved to remote work. Less conspicuously, augmented reality technologies gained traction this year within certain industries, enabling people to “see” digital people, objects, and
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Cisco has revamped its Webex video meeting software as it targets a bigger share of the booming online collaboration market, adding new features such as background noise cancellation and a transcription service. Webex currently has more than 600 million meeting participants, nearly double the number it recorded in March before the coronavirus pandemic sparked a
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The Federal Trade Commission and a coalition of attorneys general from 48 states and territories filed two separate antitrust lawsuits against Facebook on Wednesday. The lawsuits target two of Facebook’s major acquisitions: Instagram and WhatsApp. Both are seeking remedies for the alleged anticompetitive conduct that could result in requiring Facebook to divest the two apps.
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When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Microsoft today announced the launch of Anti-Corruption Technology and Solutions (ACTS), an initiative it says will leverage cloud computing, data visualization, AI, machine learning, and other technologies
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Twitter and three other US tech companies have urged the EU to take a flexible approach towards harmful and illegal online content instead of blanket rules requiring takedown, saying this would preserve an open internet. US Internet media group IAC/InterActiveCorp-owned online video platform Vimeo, nonprofit browser maker Mozilla and Automattic, owner of online publishing tool
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Apple’ self-driving car project, codenamed ‘Titan,’ reportedly gets a new driver. The unit is said to have been handed over to John Giannandrea, who heads the Cupertino company’s artificial intelligence wing and oversees the digital voice assistant, Siri. Giannandrea will head the development of Apple’s autonomous driving system, that could reportedly be employed in the
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Harry Potter author J.K. Rowling is offering free audiobooks and ebooks to the first novel in her series, “Harry Potter and the Philosopher’s Stone”, throughout April, to help families in lockdown during the ongoing coronavirus pandemic. Additionally, Rowling has also launched a new digital hub called “Harry Potter at Home”. Each week on “Wizarding Wednesdays”,
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Google on Wednesday released its anticipated ‘Year in Search 2020′ to detail the top trending searches in India and around the globe this year. As one can expect, the list of top searches on Google included ‘coronavirus’, ‘US election results’, and ‘PM Kisan Yojana’. However, the term ‘Indian Premier League’ surpassed all other queries in
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When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here (Reuters) — FireEye, one of the largest cybersecurity companies in the United States, said on Tuesday that it had been hacked, likely by a government, and that
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Cybersecurity researchers disclosed a dozen new flaws in multiple widely-used embedded TCP/IP stacks impacting millions of devices ranging from networking equipment and medical devices to industrial control systems that could be exploited by an attacker to take control of a vulnerable system. Collectively called “AMNESIA:33” by Forescout researchers, it is a set of 33 vulnerabilities
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A DoorDash Inc. delivery person places an order into an insulated bag at Chef Geoff’s restaurant in Washington, D.C. Andrew Harrer | Bloomberg | Getty Images DoorDash, the food delivery provider that’s seen a surge in demand during the coronavirus pandemic, sold shares in its IPO at $102 a piece, pricing above its range, according
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