When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here News this week that Salesforce is acquiring Slack has a lot of people opining on the pros and cons of such a merger. But one thing is
Month: December 2020
Twitter is rolling back its threaded conversation layout that was launched earlier this year. The company said that the feedback it received from users on the new design was not very positive. This layout showed replies to the original post with thin grey lines to form a thread. Twitter said that it will now work
Fitbit Sense smartwatch users having issues with ECG functionality can reportedly get replacements from the company. The issue seems to be hardware-related and according to the company, only affects a small number of users that it said it has contacted. A user shared on the Fitbit forum, an email received from the company that says
iPhone 11 users experiencing touchscreen issues can now get a free screen replacement from Apple. The company has acknowledged that a small number of iPhone 11 displays “may stop responding to touch due to an issue with the display module”. Apple notes that the iPhone 11 modules manufactured between November 2019 and May 2020 may
Prominent artificial intelligence scholar Timnit Gebru helped improve Google’s public image as a company that elevates Black computer scientists and questions harmful uses of AI technology. But internally, Gebru, a leader in the field of AI ethics, was not shy about voicing doubts about those commitments — until she was pushed out of the company
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Ranking algorithms are widely used on hiring platforms like LinkedIn, TaskRabbit, and Fiverr. Because they’re prone to biases, many of these platforms have taken steps to ensure
Combined images of AT&T CEO John Stankey (L)and john stankey WarnerMedia CEO Jason Kilar. Reuters In December 2018, John Stankey sat down with HBO CEO Richard Plepler and his leadership team. Stankey, the AT&T veteran running WarnerMedia at the time, was meeting with division heads to hear ideas on how to combat the threat from
Cybersecurity researchers on Thursday disclosed details of a previously undiscovered in-memory Windows backdoor developed by a hacker-for-hire operation that can execute remotely malicious code and steal sensitive information from its targets in Asia, Europe, and the US. Dubbed “PowerPepper” by Kaspersky researchers, the malware has been attributed to the DeathStalker group (formerly called Deceptikons), a
The Trump administration on Friday opted not to grant ByteDance a new extension of an order requiring the Chinese company to divest TikTok’s US assets, but talks will continue over the short video-sharing app’s fate, two sources briefed on the matter said. A Treasury Department representative said late on Friday the Committee on Foreign Investment in
A Chinese space probe has lifted off from the surface of the Moon to return to Earth, an ambitious effort to bring back the first lunar samples in four decades. Beijing is looking to catch up with the US and Russia after taking decades to match its rivals’ achievements and has poured billions into its
Xiaomi Mi 11 concept render has surfaced on the Web to suggest the design of the company’s next-generation flagship. The render shows both front and back of the Mi-series smartphone. Earlier this week, Xiaomi Co-Founder and CEO Lei Jun confirmed the existence of the Mi 11 by highlighting at Qualcomm Snapdragon Tech Summit 2020 that
Flipkart has introduced a new 2GUD Local feature that looks to bring popular offline retailers and shopping malls online, for customers across India. The 2GUD Local experience is now available on Flipkart’s refurbished goods platform, 2GUD. The new 2GUD Local experience will showcase single brand and multi-brand stores through long-format videos coupled with engaging narratives
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here This week, Timnit Gebru, a leading AI researcher, was fired from her position on an AI ethics team at Google in what she claims was retaliation for
There is no question that attackers are going after your sensitive account data. Passwords have long been a target of those looking to compromise your environment. Why would an attacker take the long, complicated way if they have the keys to the front door? No matter how extensive your security solutions are, protecting the various
WhatsApp could be testing the ability to make video and voice calls via its desktop app, as per a tweet by The Guardian’s Alex Hern. This facility is currently not available through WhatsApp Web or through the desktop app either, but it could arrive soon to all users. Hern shared an image on Twitter that
Puerto Rico’s Arecibo Observatory could still have a future after its vast telescope dramatically collapsed this week, US officials said Thursday. The structure was destroyed on Tuesday when its 900-ton receiver platform, which was suspended 450 feet (140 metres) in the air, fell loose and plunged onto the radio dish below. Ralph Gaume, director of
Of the four members of the new iPhone 12 family, the base iPhone 12 might be easy to overlook. It isn’t a radically different size, it doesn’t have the highest-end camera system, and it is perhaps the most iterative in terms of updates in the new portfolio. This isn’t a simple upgrade to the iPhone
Tesla CEO Elon Musk talks to media as he arrives to visit the construction site of the future US electric car giant Tesla, on September 03, 2020 in Gruenheide near Berlin. Odd Andersen | AFP | Getty Images Tesla CEO Elon Musk put his California houses on the market this year while he was sparring
Cyberpunk 2077 is finally set to release in December on PC, PlayStation 4, Xbox One, and Stadia. The title will also be playable on PlayStation 5 and Xbox Series S/X. Arguably one of the most-awaited titles this year, if not the most, the action-RPG game comes from CD Projekt Red, the Polish studio behind the
Tesla Inc. Chief Executive Officer Elon Musk took to the stage Thursday to unveil his new “Cybertruck,” an electric pickup truck. But, things didn’t go as planned when they tested out the “Tesla armor glass.”
“I like to work with people who have all the time,” Anurag Kashyap tells Gadgets 360 over the phone from his home, sheltering in place thanks to the ongoing coronavirus pandemic. “Like in a movie like [the 2014 thriller] Ugly or [the Netflix series] Sacred Games, I like my actors to be with me. Even
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Facebook is still failing to spot and flag false and misleading posts about elections, according to a new report published by Avaaz. The U.S.-based nonprofit analyzed a
A global spear-phishing campaign has been targeting organizations associated with the distribution of COVID-19 vaccines since September 2020, according to new research. Attributing the operation to a nation-state actor, IBM Security X-Force researchers said the attacks took aim at the vaccine cold chain, companies responsible for storing and delivering the COVID-19 vaccine at safe temperatures.
YouTube is introducing new features to its platform to support diverse communities and encourage respectful interactions. The streaming platform will warn users when a comment they are about to post may be offensive to others, giving them the option to reflect before posting. YouTube will also test a new filter in YouTube Studio for potentially
Chinese scientists claim to have built a quantum computer that is able to perform certain computations nearly 100 trillion times faster than the world’s most advanced supercomputer, representing the first milestone in the country’s efforts to develop the technology. The researchers have built a quantum computer prototype that is able to detect up to 76
Amazfit GTR 2, Amazfit GTS 2 and Amazfit GTS 2 mini are confirmed to launch in India this month. The first wearable to launch in this series is the Amazfit GTR 2, which is set to arrive on December 17. The Amazfit GTS 2 mini was launched in China just a few days ago, whereas
Realme 7 and Realme Narzo 20 Pro are getting a new software update in India that brings the November 2020 Android security patch. The latest update also optimises the primary camera and touch control on both Realme phones. Alongside the update for Realme 7 and Realme Narzo 20 Pro, Realme has released a new software
The Mandalorian season 2 episode 6 told us that things weren’t going to be fine, right off the bat. Any piece of fiction that begins with a happy protagonist never ends well. And so it was for our beskar-clad hero, whom most of us know simply as Mando (Pedro Pascal), who laughed — for possibly
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Following a dispute over some emails and a research paper Wednesday, AI ethics pioneer research scientist Timnit Gebru no longer works at Google. According to a draft
Google Project Zero white-hat hacker Ian Beer on Tuesday disclosed details of a now-patched critical “wormable” iOS bug that could have made it possible for a remote attacker to gain complete control of any device in the vicinity over Wi-Fi. The exploit makes it possible to “view all the photos, read all the email, copy