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When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here New York City Council today passed a sweeping privacy law for commercial establishments that prohibits retailers and other businesses from using facial recognition or other biometric tracking
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The new Apple MacBook Air, MacBook Pro, and Mac mini with the Apple M1 SoC have kickstarted the company’s multi-year transition from Intel CPUs to its own in-house silicon. Apple’s previous pivotal computing shift came about 15 years ago when it announced its transition from the PowerPC architecture to Intel CPUs, and now it’s doing
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When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here In a companywide memo to employees Wednesday, Google CEO Sundar Pichai said he’s sorry about the way the company fired prominent AI ethics co-lead Timnit Gebru. He
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Cisco has once again fixed four previously disclosed critical bugs in its Jabber video conferencing and messaging app that were inadequately addressed, leaving its users susceptible to remote attacks. The vulnerabilities, if successfully exploited, could allow an authenticated, remote attacker to execute arbitrary code on target systems by sending specially-crafted chat messages in group conversations
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When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Papercup, a U.K.-based startup developing speech translation technology for video creators, has raised $10.5 million in venture funding. The company says the funds will be put toward
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SpaceX’s Starship prototype exploded while attempting to land on Wednesday after an otherwise successful test launch from the company’s rocket facility in Boca Chica, Texas, live video of the flight showed. The Starship rocket destroyed in the accident was a 16-story-tall prototype for the heavy-lift launch vehicle being developed by billionaire entrepreneur Elon Musk’s private
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Brian Chesky, chief executive officer and co-founder of Airbnb Inc., speaks during an Economic Club of New York luncheon at the New York Stock Exchange (NYSE) in New York, U.S., on Monday, March 13, 2017. Michael Nagle | Bloomberg | Getty Images Airbnb, the company that allows users to book short-term rentals and experiences while
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Thanks largely to the COVID-19 pandemic, digital collaboration tools became critically important to enterprises and small businesses in 2020, with multi-person video chats and team messaging apps becoming mandatory as offices moved to remote work. Less conspicuously, augmented reality technologies gained traction this year within certain industries, enabling people to “see” digital people, objects, and
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Cisco has revamped its Webex video meeting software as it targets a bigger share of the booming online collaboration market, adding new features such as background noise cancellation and a transcription service. Webex currently has more than 600 million meeting participants, nearly double the number it recorded in March before the coronavirus pandemic sparked a
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The Federal Trade Commission and a coalition of attorneys general from 48 states and territories filed two separate antitrust lawsuits against Facebook on Wednesday. The lawsuits target two of Facebook’s major acquisitions: Instagram and WhatsApp. Both are seeking remedies for the alleged anticompetitive conduct that could result in requiring Facebook to divest the two apps.
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