When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Facebook is still failing to spot and flag false and misleading posts about elections, according to a new report published by Avaaz. The U.S.-based nonprofit analyzed a
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When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Following a dispute over some emails and a research paper Wednesday, AI ethics pioneer research scientist Timnit Gebru no longer works at Google. According to a draft
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Microsoft is using AI to accelerate pull requests — the feature that lets developers tell others about changes they’ve made to code — toward completion by reminding
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Microsoft today unveiled Azure Purview, a new data governance solution in public preview. Additionally, the company announced that Azure Synapse Analytics is now generally available. Azure Purview
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Companies are collecting increasing amounts of data, a trend that is driving the development of better analytical tools and tougher security. Analysis and security are now converging
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Radically adapting a business with more than 50,000 employees during a pandemic isn’t easy, even for one built specifically for the cloud era. But after almost 9
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Although Apple’s latest A14 Bionic chip enabled the iPhone 12 family and iPad Air tablets to deliver impressive performance improvements, Qualcomm is making clear that the next
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Salesforce has confirmed that it’s buying team collaboration platform Slack, in a deal worth $27.7 billion. Rumors first circulated last week that Salesforce, a San Francisco-based cloud
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Nvidia AI researchers have introduced AI for generating talking heads for video conferences from a single 2D image capable of achieving a wide range of manipulation, from
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Flock Freight today closed a $113.5 million round to accelerate developments of its algorithmic pooling technology for truckload shipping and logistics. The injection of capital comes after
Get the most out of your game’s subscription plans Best practices for designing and managing your subscription strategy Access guide here Augmented reality headsets are becoming important tools for enterprises, enabling frontline workers to instantly access reference data as they’re in the field. Today, industrial AR headset maker Zebra announced that it will upgrade its
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Last week, news broke that Salesforce was thought to be in advanced talks to acquire Slack. This inevitably fuelled much excitement and debate, not least because of
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Presented by Dataiku For developing an AI pipeline, the most pressing consideration is which of the three primary operating models will work best for you. Join this
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Tech companies come in two flavors: those that are platforms and those that want to be platforms. A platform is one of those ideas that is easy
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here At our annual company retreat, we usually run a hackathon for our dev team. But this year (at our virtual retreat), we decided to expand the hackathon
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here It’s hard to believe, but a year in which the unprecedented seemed to happen every day is just weeks from being over. In AI circles, the end
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here A new AI-powered video-editing platform is preparing for launch, designed to help businesses, marketers, and creators automatically transform landscape-shot videos into a vertical format suitable for TikTok,
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here As cyber threats multiply, security has become a massive opportunity for startups that can offer new tools to protect data. But as these new services proliferate, companies
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here (Reuters) — Cloud-based software company Salesforce.com is in talks to acquire workplace messaging app Slack as it seeks to expand its offerings to businesses, people familiar with
Get the most out of your game’s subscription plans Best practices for designing and managing your subscription strategy Access guide here (Reuters) — Once the preserve of gamers, virtual reality (VR) has been seized on by the financial sector as a way of enlivening home working for lonely traders or isolated executives and replicating real-world
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Autonomous inspection solutions company Percepto today announced a $45 million round. The funds come as Percepto pivots from drone-based products to general robotics-driven inspections incorporating third-party platforms
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Loyalty automation platform Glue today raked in $8 million in series A funding from private investors led by Unicorn Technologies. The startup says that the proceeds will
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Computer vision is playing an increasingly pivotal role across industry sectors, from tracking progress on construction sites to deploying smart barcode scanning in warehouses. But training the
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here UC Berkeley researchers say they are the first to train AI using using silently mouthed words and sensors that collect muscle activity. Silent speech is detected using
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here In September 2016, Salesforce launched Einstein, an AI platform to power predictions across all of the company’s cloud-hosted products. Just over four years after Einstein’s debut, Salesforce
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here This article is part of the Technology Insight series, made possible with funding from Intel. “The industrial sector needs 5G standalone,” declares Intel senior principal engineer Richard
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Gatik, a startup developing an autonomous vehicle stack for B2B short-haul logistics, today closed a $22.5 million series A financing round. The company also announced it will
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Forter, an automated fraud detection platform for ecommerce, has raised $125 million in a series E round that values the company at over $1.3 billion. The raise
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. Register here Presented by SambaNova Systems To stay on top of cutting-edge AI innovation, it’s time to upgrade your technology stack. Learn how advances in computer architecture are unlocking
When it comes to customer expectations, the pandemic has changed everything Learn how to accelerate customer service, optimize costs, and improve self-service in a digital-first world. December 12, 2020 Register here Loadsmart, a New York-based startup that leverages AI and hundreds of data sources to automate truckload booking, today announced a $90 million round. The